[ AUDECOM Service ] AUDECOM service contract

Within the scope of this service agreement, the contractual partner shall receive the current program versions as an update
program versions as an update; exceptions to this are upgrades from the manufacturer for which a charge is made (additional new
software modules).
Telephone support for questions and assistance with installation are also included in the scope of services.
Updates include all current updates, enhancements and supplements to the software and the
hearing system manufacturer packages requested by VP, as well as any program errors that become known and are
program errors. The update for playability under WINDOWS 10 is also part of the services. They are
provided by MT for VP for download on the MediTECH homepage.